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Office

SNOOW tech GmbH

Luzernerstrasse 43
6330 Cham
Switzerland

Monday - Thursday, 9:00 - 17:00
Friday, 9:00 - 15:00
Weekends, Closed

Phone: +41-(0)76-502 58 57

Warehouse

SNOOW tech GmbH

Chamerstrasse 170
6300 Zug
Switzerland

Phone: +41-(0)76-502 58 57

Directions

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Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Exceptions / non-returnable items

Custom Design products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 5-7 business days. Please note that orders placed after 15:00 on Fridays will be shipped the following Monday.

If you did not receive a tracking code and your order hasn't arrived after one week, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Returns

Returns within 30 days receive a full refund.

EU shipping

We ship in EU, rates available at checkout.

Support

Call us at +41-(0)76-502 58 57.